Frequently Asked Questions (show all answers)

Placing an Order

  • Do I have to register on the website to place an order?
  • Can I place an order by phone or e-mail?
  • I've never ordered photo gifts online. What if I make a mistake?
  • Can I include several print jobs in single order?
  • Can I make changes to the design after the order has been placed?
  • Can I combine two orders once they have been placed?
  • What does the order status mean?

Working with the Design

  • I already have a design. Can you print it?
  • Is the safety line on the design the same as the cutting line?
  • Do you check the design for spelling errors?

Delivery and Payment